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JNUC 2025

We're Not Just Another Buyback Company

2000+

Organizations served across education and business

3M+

Apple devices securely processed since 2012

100%

U.S.-based processing in Illinois

93%+

Client satisfaction score

Second Life Mac started in 2012 with a straightforward mission: help schools get more value from their used Apple devices. What began as a small Apple buyback operation has grown into the trusted refresh partner for 2,000+ schools, districts, healthcare facilities, and businesses nationwide.

We’ve processed over 3 million devices since we started, but our goal hasn’t changed—help our partners turn aging Apple technology into funding they can reinvest in their people, students, and mission. And do it in a way that’s secure, transparent, and actually helpful.

Every day, we help school districts refresh their fleets without blowing their budgets. We help hospitals upgrade their Apple devices without disrupting patient care. We help businesses clear out tech closets and turn that value into funding for what’s next.

Our team has been working with Apple devices since the original iPad launched in schools. We know what drives value, what kills it, and what schools actually need (versus what vendors try to sell them). We’re not here to process devices and disappear—we’re here to be your refresh partner for the long haul.

What We're Here to Do

Help schools and businesses get maximum value from their used Apple devices—without the usual buyback headaches. We show up on time, handle data security properly, price honestly, and stay your partner refresh after refresh.

Make Refreshes Simple

We handle everything: scheduling pickup around your calendar, packing devices ourselves, processing in 90 days. You don’t lift a box. No surprise delays. No last-minute asks.

Take Data Security Seriously

Every device gets NIST 800-88 compliant data erasure in our Illinois facility. You get detailed audit reports by serial number. We never outsource or send devices overseas.

Deliver Pricing You Can Verify

We grade every device using top-line diagnostics and show you exactly what drove the valuation. No murky pricing. No surprise deductions. Just transparent payments.

Keep Devices Out of Landfills

Since 2012, we’ve processed 3 million Apple devices—extending their life through resale or responsible recycling. Your refresh funds new technology and meets sustainability goals.

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A process that actually makes your life easier

We know you have a business to run, which is why we’ve engineered a refresh experience that removes the friction, eliminates internal workload, and keeps your team focused on what matters most.

We only work with Apple devices

That focus means we know what drives value, what certification tools actually work, and what schools need—versus what generalist buyback companies guess at.

We process everything in-house

100% US-based processing in our Skokie facility. No third parties. No overseas processors. Your devices never leave our hands.

 

Our pickup team

Our Blue Glove Service team are full-time Second Life Mac employees—not contractors with a truck. Same team, trained on our standards, working around your schedule.

 

Long-term Partnership

We’re not chasing one-time transactions. We’re here for your next refresh, and the one after that, helping you plan smarter cycles and get maximum value every time.

 

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OUR Blue Glove Difference

Most buyback companies send contractors with a truck. We send our own full-time Blue Glove Service team—trained professionals who know how to handle Apple devices, pack them securely, and work around your schedule.

This isn’t just white-glove service with a different name. It’s our commitment that every touchpoint—from the first pickup to your final payment—is handled by people who actually work for Second Life Mac and care about getting it right.

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Our Commitment to Sustainability

Technology should move the world forward—not fill landfills. Since 2012, we’ve processed over 3 million Apple devices, giving them second lives through resale or responsible recycling. That’s 3 million iPads, MacBooks, and iPhones that didn’t end up in a dump.

We’re not trying to save the planet single-handedly. But we are making it easy for schools and organizations to make the responsible choice—get funding for new technology while keeping perfectly good devices in circulation. And honestly, that feels like the right way to do business.

LEADERSHIP

The team behind Second Life Mac brings decades of Apple expertise, operational experience, and a genuine commitment to doing right by our school and business partners.

AWARDS

We don’t measure success by awards—we measure it by whether schools renew with us year after year. But it’s nice when the industry notices what we’re building.

SECOND LIFE MAC VALUES

These values shape how we partner with our clients and how our teams show up every day. They guide our decisions, our pace, and the way we move work forward from start to finish.

  • Joy to Work With
    We’re clear, responsive, and easy to partner with. We answer emails quickly, skip the corporate runaround, and treat your time like it matters. When an IT director is stressed about a deadline, we help—not add to their workload. You can be professional and genuinely helpful at the same time.
  • Wins the Day
    We own outcomes. If we commit to a Tuesday pickup, it happens Tuesday. If we promise 90-day processing, we deliver. When things go wrong (because they sometimes do), we fix it without excuses. Our reputation is built on follow-through, not empty promises.
  • Sense of Urgency
    Your timelines matter because they’re commitments you made to your board, staff, or students. We stay proactive, respond quickly, and flag issues before they become problems. You shouldn’t have to chase us down for updates—that’s our job.
  • Growth Minded
    We survey clients after every interaction, track what’s working, and improve our processes continuously. Our team cross-trains, learns from mistakes, and looks for better ways to serve our partners. We’re either getting better or falling behind—there’s no standing still.
  • Flows Forward
    We focus on solutions, not blame. When obstacles show up—device locks, schedule changes, miscommunications—we fix the problem and keep moving. We make decisions, prioritize progress, and keep work flowing instead of getting stuck in endless approvals or overthinking every detail.